Data protection

Privacy Policy – NBetway's Complete Guide to Protecting Your Data

Everything you need to know about how NBetway keeps your data safe, how it's used, and what rights you have — all in one place.

Last Updated: January 2026 256-bit SSL Never Sold to Third Parties
Privacy Policy at a Glance
Your Data Is Never Sold
Only Essential Information Is Collected
You can delete your data at any time
All data is stored on encrypted servers
Unsubscribe from marketing emails at any time
1 Introduction & Scope

Welcome to NBetway. This Privacy Policy ("Policy") explains what information NBetway collects from platform users, how it is used, who it may be shared with, and the steps we take to protect it.

By using NBetway's website, mobile app, or any of our services, you are considered to have consented to the collection and use of your information as described in this Privacy Policy.

This policy was written in Bengali for your convenience. In the event of a legal dispute, the English version will take precedence.

If this policy changes, we will update the date at the top of this page and notify you accordingly. Continued use of the platform after any changes constitutes acceptance of the updated policy.

2 What Data We Collect

NBetway only collects the information necessary to deliver its services and maintain security. Here's what we collect:

Information You Provide Directly:

  • Name, date of birth, and gender
  • Mobile Number & Email Address
  • Address (District, Division)
  • ID number (for KYC verification)
  • Mobile Banking Number (for payments)

Automatically Collected Information:

  • IP Address & Device Type
  • Browser and operating system information
  • Activity logs on the platform
  • Transaction History & Betting Records
  • Cookie & Tracking Data (see details below)

NBetway never collects unnecessary sensitive information such as full bank account numbers or passwords.

3 Purpose of data use

The information collected is used for the following specific purposes:

Purpose Data Used Basis
Account Creation & Management Name, Mobile, Email Contractual
Payment Processing Mobile Banking Number Contractual
Age & Identity Verification (KYC) Date of birth, identity document Legal Obligations
Fraud Prevention IP, Device, Logs Legitimate interest
Customer Support Contact Information, History Contractual
Marketing & Promotions Email, Activity Consent

If you no longer wish to receive marketing communications, click the unsubscribe link in any email or contact our support team at any time.

4 Data Sharing Policy

NBetway does not sell your data. However, limited information may be shared with certain third parties where necessary to provide our services:

  • Payment Processors: bKash, Nagad, Rocket — used solely to process transactions.
  • Identity verification services: Approved identity verification services for KYC checks.
  • Law enforcement agencies: Where required by law or by court order.
  • Technology Partners: For platform operations, under strict confidentiality agreements.
🔒
Every third party we share data with is contractually bound to follow NBetway's strict data protection standards. They are not permitted to use this information for their own purposes.
5 Data Security Measures

NBetway uses industry-leading technology to keep your data secure:

256-bit SSL/TLS Encryption
All Data Transfers Are Encrypted
Secure Data Centers
Firewall and intrusion detection systems
Two-Factor Authentication (2FA)
Extra Security for Account Access
Access Controls
Only authorized personnel can access your data
Regular Security Audits
Independent Third-Party Security Audits

Keep in mind, though, that no method of transmission over the internet is 100% secure. Keep your password confidential and report any suspicious activity to us immediately.

6 Cookie Policy

NBetway's website and app use cookies — small text files stored on your device. There are three types of cookies:

Cookie Type Purpose Duration Mandatory
Required Login Sessions, Security Deleted at end of session Yes
Functional Language Preferences, Theme Settings 30 days Optional
Analytical Site Usage Monitoring 90 Days Optional

Cookies can be disabled through your browser settings. However, turning off essential cookies may cause certain platform features to stop working properly.

7 Your Data Rights

As an NBetway user, you have the following rights over your own data:

Right to Access
You can request a copy of the information we hold about you.
Right to Rectification
You can correct any information that is inaccurate or incomplete.
Right to Erasure
You can request deletion of your data under certain conditions.
Right to Restrict Processing
You can opt out of marketing communications.
Right to Portability
You can export your data in a structured, portable format.
Right to Object
You may object to the use of your data for specific purposes.

To exercise any of these rights support@nbetway.net-email us. We typically respond within 30 days.

8 Data Retention Period

NBetway does not retain your data any longer than necessary:

  • Account Information: For the duration of your active account and 5 years after closure (as required by law).
  • Transaction Records: 7 years after the last transaction (as required by financial regulators).
  • Communication logs: 2 years after a support ticket is closed.
  • Analytics Data: Up to 90 days after collection (anonymized).

Data may be retained beyond the stated periods if required by legal obligations or ongoing proceedings.

9 Protection of Minors

NBetway is strictly for users aged 18 and above. We do not knowingly collect or process data from minors.

If we become aware that data has been collected from a minor, we will immediately close that account and delete all associated information.

If you become aware that a minor is using NBetway, please contact us immediately.

10 Policy Updates & Contact

NBetway may update this Privacy Policy due to business, legal, or technical changes. For significant updates, we will send an email notification and display the revision date at the top of the page.

If you have any questions or concerns about this Privacy Policy, please reach out to us below:

NBetway will never ask for your password or full payment details via email or SMS. If you receive any such message, treat it as a scam.

Our Commitment

What Sets NBetway's Privacy Policy Apart

Simply put — your data is yours. We only use it for what's necessary, nothing more.

Military-Grade Encryption
All your data is protected with 256-bit SSL encryption, making it unreadable to hackers.
Data Sales Prohibited
NBetway never sells your data to advertisers or third parties. That's a core promise we stand by.
In Your Control
View, edit, or delete your information — it's entirely up to you. Let us know at any time.
Clear in English
No complicated legal jargon. Everything is explained in plain, simple language so you can truly understand what's going on.
Regular Security Audits
Independent third-party security experts regularly audit NBetway's systems to ensure everything is in order.
Data Support
For any data-related concerns, our 24/7 support team is ready to assist you.
General questions

FAQs

First, log in to NBetway and go to the Sports Betting section. Click on cricket to see a full list of ongoing and upcoming matches. Select the match you want to bet on and browse the available markets — such as Match Winner, Top Batsman, Total Runs, First Wicket, and more. Click on your preferred market to add it to the bet slip. Enter your stake (the amount you wish to bet) and the potential payout will be displayed. Once you're happy with everything, hit "Confirm Bet". Just make sure your account has sufficient balance.

NBetway's customer support is available 24/7. There are three main contact channels. First, Live Chat — click the chat icon in the bottom-right corner of the platform to get started; responses typically arrive within 2–3 minutes. Second, Email — send a message to support@nbetway.net for detailed queries, with replies usually within a few hours. Third, the in-built support ticket system on the mobile app. Live Chat is the fastest option, even late at night or on holidays.
Get Started Safely

Your data is secure — play with complete peace of mind

Your privacy is our priority at NBetway. Start betting in a secure environment today.

18+ Only · SSL Secured · Responsible Gaming

বাংলা